Refund policy

We have a 30-day return policy — you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in original condition, unworn or unused, with tags, and in its original packaging. 

To start a return, you can contact us at retrogamebooks@gmail.com.

If your return is accepted, the customer will be responsible with covering the cost of shipping and a 20% restocking fee will be removed from the final refund.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue.

Exceptions / non-returnable items
We do not accept returns for final sale items.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. 

If more than 15 business days have passed since we’ve approved your return, please contact us at retrogamebooks@gmail.com.